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I Can’t Remember My Car Insurance Company - Solved

December 14, 2023

Forgetting which car insurance company you’re with can be more common than you think, especially in today’s fast-paced world where managing multiple aspects of our lives can sometimes lead to oversight. And while it might be commonplace, forgetting your car insurance details can cause problems if you end up in an accident and need to exchange information with another driver.  

So, if you can’t remember the name of your car insurance, don't worry - there are several simple steps that you can take to solve this issue efficiently. In the following blog, we’re going to take a look at some easy solutions for finding your car insurance company, and give you some tips on managing your details in the future. Let’s dive in!  

Can't Remember My Car Insurance Company UK: What Do I Do?

Checking Your Records and Documents

First, you’re going to want to start by searching through your personal documents: look for any insurance-related paperwork, including policy documents, previous correspondence, or renewal reminders, as these should have your insurer’s details.

Contacting Your Insurance Agent or Broker

If you purchased your insurance through an agent or broker, the easiest way to retrieve your insurance company is to contact them directly. Even if the insurance was bought a while ago,  brokers usually keep records of their clients' policies and will be able to quickly inform you of your insurer.

Checking Your Bank Statements

Another practical step is to check your bank statements for any payments made to insurance companies: regular premiums often show up as direct debits or standing orders each month, which can help you identify your insurer.

Contacting Relevant Authorities

In some cases, reaching out to relevant authorities or organisations can provide you with a quick solution: for example, the Motor Insurers' Bureau (MIB) can assist in identifying your insurer, especially if you need the information urgently for an accident management company.

Checking Online Resources

There are also several online tools and databases that can help you track down your insurance provider in just a few clicks. As we mentioned above, the online website for the Motor Insurance Database (MID) is a particularly useful resource: if you enter your vehicle registration number, you’ll be able to find out if your car is insured and with which company.

Reaching Out to Previous Insurance Providers

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If you’ve switched providers in the past and can remember your old insurer, contacting them can be helpful; they may have records indicating which company you switched to or at least be able to provide you with a timeline that might be able to help narrow down your search.

Seeking Assistance from Legal or Financial Professionals

If the above steps don’t yield results, consider seeking assistance from legal or financial advisors, who will be able to provide professional guidance and reach out to various insurers on your behalf.

The Bottom Line

Forgetting your car insurance provider can be a minor hiccup, but it’s easily solvable by taking methodical steps, so there’s no need to feel embarrassed about it! Simply start by going through your own personal records, then move to financial records, and if that fails, head over to online resources like the MID. Once you’ve retrieved the details of your car insurance company, you should make a digital or a physical copy of your insurance policy details in a secure and memorable place to prevent any confusion in the future.


Can the DVLA help me find out which insurance company I’m with?

The DVLA itself cannot provide you with your insurance company details, but they might recommend that you use the Motor Insurance Database (MID), which will usually be able to tell you if your car is insured and with which company.

Is there a penalty for not knowing my car insurance details?

Not knowing your car insurance details isn’t penalised directly, but driving without valid insurance is illegal, so it’s important to establish your insurance status as soon as possible to avoid any legal issues.

What if I need my insurance details for an accident claim?

If you need your insurance details for an accident claim and cannot remember your insurer, check the MID, and contact the Motor Insurers’ Bureau (MIB). Both of these organisations will usually be able to assist in identifying your insurer for the claims process.

How can I prevent forgetting my car insurance details in the future?

To prevent forgetting your car insurance details, it’s always a good idea to keep a digital copy of your policy in your email or cloud storage.